Help & Contact

Need assistance? Whether it’s a question about your account, coverage, or claims, our support team is here to help you every step of the way.
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Monday to Friday from 9:00 AM to 7:00 PM, and Saturday from 8:30 AM to 1:00 PM

1-800-375-9250

Service charge: CAD 0.06/min + your phone provider’s standard rates

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Frequently Asked Questions

Explore our "Frequently Asked Questions" section to find answers to the most common inquiries our experts receive. Being attentive to our clients also means providing clear information. You might just find the answer you're looking for here!

Have you recently submitted a loan application and want to monitor the status of your request?

Have you recently submitted a loan request and want to monitor the progress of your application?

Looking to view your contract or track the progress of your loan repayment?